Your Questions, Our Answers
Do you have a question? Don't hesitate to contact us!
Product Information
How to use the promo code "WAVE40"?
How to use the promo code "WAVE40"?
Simply add your favorite AirPods case to the cart, proceed to checkout, and enter WAVE40 in the discount code field. The discount will be applied instantly to eligible items before payment.
Please note: only one promo code can be used per order and a minimum of 2 products is required.
How can I extend the lifespan of my AirPods?
How can I extend the lifespan of my AirPods?
Keeping your AirPods in a protective case is one of the best ways to prevent scratches, dents, and everyday wear. For the best longevity, avoid extreme temperatures, keep the charging port clean, and store your AirPods safely when not in use. Regular charging habits and proper protection can help keep them looking and performing their best for years.
Why protect my AirPods?
Why protect my AirPods?
AirPods are exposed to daily drops, scratches, dust, and accidental impacts that can affect their appearance and durability over time. A protective case adds an extra layer of defense, helping keep your AirPods safe, clean, and looking like new while making them easier to carry every day.
How do I remove the case from my AirPods?
How do I remove the case from my AirPods?
Most cases can be removed by gently pushing the AirPods charging case upward through the charging port opening while holding the outer case securely. Avoid using excessive force or sharp objects, as this may damage your AirPods or the protective case. If needed, remove the top cover first and then slide out the charging case carefully.
Do AirPods come with a case?
Do AirPods come with a case?
No. Our products include the protective AirPods case only. AirPods, the Apple charging case, and any accessories shown in product photos are not included unless explicitly stated in the product description. The protective case is designed to fit over your existing AirPods charging case.
What material are WavePodz cases made of?
What material are WavePodz cases made of?
WavePodz cases are made from high-quality silicone, selected for its durability, flexibility, and comfortable feel. The material helps absorb everyday bumps and scratches while providing a secure grip and maintaining easy access to charging and pairing functions.
Orders & Support
What are the delivery times?
What are the delivery times?
Delivery typically takes between 5 and 10 business days, depending on your address. Express delivery options are available for faster service. Please feel free to contact us with any questions regarding delivery.
How can I track my order?
How can I track my order?
Once your order has been shipped, you will receive an email containing a tracking link. You can track the order status by clicking on it.
Can I return my product if I don't like it?
Can I return my product if I don't like it?
You have 30 days to return the product. You can exercise your right of withdrawal by contacting us.
What payment methods do you accept?
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, Apple Pay, and Shop. Our payment options are 100% secure.
Where do you deliver?
Where do you deliver?
We ship worldwide. However, shipping costs and delivery times may vary depending on your location :)
How do discounts work?
How do discounts work?
Some products may be on sale for a limited time. To benefit from the discount, you don't need to do anything; it will be applied automatically. If you have a promo code, you can use it at checkout in the "discount code" section at the top of the page.
How does the 30-day guarantee work?
How does the 30-day guarantee work?
We're confident in its effectiveness and that you'll love it! If not, we'll refund you within 30 days (from the date of receipt). Simply send us an email to hello@wavepodz.store.